True Roots

Two trade licences sit behind True Roots, one in arboriculture and one in landscaping, so the crew that takes down the dangerous tree is the same crew that rebuilds the garden afterwards. We are an Indigenous owned business based in Mortdale and working Sydney wide, with ten years on local sites, AQF Level 5 arborists, ISO 9001 certification, Arboriculture Australia membership and $20 million of public liability cover. We do not subcontract, and there are no surprise line items at the end.

Every job starts with an assessment: the tree, the targets around it, the access, the council factors and what the property has to look like when we leave. Tree removal near powerlines, a pool, a shared boundary or a roofline is planned in full before anyone picks up a saw, and we talk you through the practical path first. Where a tree can be kept instead, tree pruning, structural work and crown reduction do the job, and we will tell you honestly which of the two your tree needs and what the council will and will not allow.

Emergency tree work runs day and night. A trunk across the driveway, a split limb over the roof or a tree brought down by a storm gets triaged on the phone, then a crew moves to make the site safe before anything else is decided. We work with insurers and document storm damage for claims. Because the people who turn up are qualified arborists, they can tell you on the spot what has to come out now and what can be pruned or monitored, which is worth a lot when you are making a decision in a hurry.

Around that sits the rest of it: stump grinding so the ground is usable again, palm tree removal and palm pruning, hedge trimming, land clearing, and vegetation management for commercial, strata and council sensitive sites. Root barrier installation is there for the roots already heading towards a slab, a path or a pipe. Our arborist reports are written by AQF Level 5 arborists for council and development applications and for disputes, covering Tree Protection Zones, tree protection plans and construction monitoring, and since we carry out the works as well as the paperwork, the advice and the job come from one accountable team. Landscaping and gardening closes the loop, with site repair, planting and clean-ups after the tree work is done.

Our patch runs from Mortdale across St George, the Sutherland Shire, Bankstown, Bayside and greater Sydney, taking in Cronulla, Miranda, Menai, Engadine, Oatley, Penshurst, Sylvania and Caringbah. For the fastest quote, send the suburb and three photos: one wide, one close, and one showing the access, the gates, the driveway and anything overhead. We come back within one business day, and for an urgent hazard ring 0422 023 242 at any hour.